A Calgary woman vows to never use Skip the Dishes again after she says she was gender profiled.
Sarah Parker ordered food for herself while at work on December 6th. She met the driver in the parking lot and she says he questioned her identity.
“I showed him on my phone that I ordered the food and he showed me on his phone it said Sarah. I said, “Yes, that’s me.” I went to grab my food and he looked me in the face and said, ‘You’re not Sarah, you’re a man,’” Parker said.
“I got mad and I was like, ‘excuse me?'”
Parker said he then tried to take pictures of her to verify her identity.
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“You drop food at doorsteps without verifying and ring the doorbell and walk away. What was the point of the picture?” Parker said.
“It made me feel bad about myself. I don’t need to have a gender profile just to order food.”
Parker said she immediately filed a complaint with Skip.
“I was met with a bunch of excuses from their call center, saying it’s case by case and it won’t be escalated to a manager right away.”
She said she eventually received an email letting her know “this is a priority and the manager has been dealt with.” She wants to know if the managers have diversity training.
“The version of someone in your head is not my responsibility. Not everyone looks the same and not everyone is in the same category,” Parker said.
Global News reached out to Skip the Dishes for comment and did not receive a response. The company has already lost one loyal customer.
“This will be the last time. I will never use Skip.”
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