Canadian drivers proceed to complain in regards to the ongoing scarcity of auto elements that has resulted in them going nowhere quick.
Bob Cumming is on month 5 of driving a rental supplied by Normal Motors. He instructed World Information his 2017 GMC truck ended up with a blown engine in October 2022 and it has but to be fastened.
“It will get irritating,” he mentioned.
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Cumming has contacted the automaker and his native supplier a number of instances, however mentioned nobody has been in a position to assist him. Additionally they could not assist his spouse, whose automotive is at her supplier ready for an answer.
“It went right into a supplier in Calgary simply after New Years for a howl within the again,” he added. “Her rear diff is gone and once more, no elements out there.”
“GM instructed me it was provide points. It is a provide subject.”
Wayne Pelletier instructed World Information Ford Canada is giving him the identical runaround after his 2016 F-150 truck drove away.
“About two weeks in the past my verify engine mild got here on. It was an issue with the consumption manifold,” he mentioned.
He was instructed it wanted to get replaced, however mentioned he was additionally knowledgeable there was no half out there – not even an aftermarket or a used one.
“(Ford) mainly instructed me that they haven’t any elements anyplace in Canada. They’ve referred to as quite a few Ford sellers and nobody has any elements they’re prepared to surrender,” he added. “All of them need to hold their very own elements.”
Utilizing the household’s spare automobile since he would not qualify for a lease, Pelletier mentioned he has now been instructed it may take between three and 6 months to get his automobile again.
“His suggestion was to take the truck house, park it and disconnect the battery. So, I am caught with a truck simply sitting there.”
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Provide chain woes
Provide chain specialists have instructed World Information previously that provide chain challenges started in the beginning of the pandemic. Many automotive producers have decreased manufacturing and in flip so produce other producers that provide them with elements.
When demand picked up once more, provide simply could not sustain.
Cumming mentioned that isn’t an excuse for not offering a service to which he’s entitled below guarantee. He added that it additionally doesn’t make sense to churn out new automobiles whereas loyal clients are ready for his or her current automobiles to be fastened.
“I feel they should take care of their current buyer base earlier than they begin going out and getting new clients.”
Pelletier mentioned nobody taken care of him.
“They aren’t providing to purchase anybody out. My automobile is absolutely paid for, so there isn’t any loss for them.”
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The guards price Cumming and Pelletier in different methods as nicely. Each lately bought journey trailers that they now can’t use with no truck.
“We pay $500 a month for a journey trailer, one other $100 and alter for storage,” Cumming identified. “And we have not had alternatives to even take into consideration reserving campsites in Alberta this 12 months.”
However he admits he isn’t the one one paying the value for no elements.
“GM has paid $8,000 up to now,” he mentioned. “If it is one other six to seven months – they might be $20-$25,000 they’re paying for my hire.”
GM requested World Information to ahead Cumming’s case to them to analyze. Ford has not but responded to our inquiries.
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