yyctimes

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    What's Hot

    $3.6M in meth seized from commercial vehicle at Coutts border crossing: RCMP

    March 23, 2023

    Alberta teen’s fatality inquiry to find solutions to protect children at risk: judge

    March 23, 2023

    Stanford study finds largest recorded Alberta earthquake likely caused by oilsands wastewater

    March 23, 2023
    • Home
    • Contact Us
    Facebook Twitter
    yyctimes
    yyctimes
    Home » Alberta consumer demands refund citing defective, ‘unsafe’ couch – Calgary
    yyctimes

    Alberta consumer demands refund citing defective, ‘unsafe’ couch – Calgary

    yyctimesBy yyctimesDecember 22, 2022No Comments3 Mins Read
    Facebook Twitter LinkedIn Telegram Pinterest Tumblr Reddit Email
    Share
    Facebook Twitter LinkedIn Pinterest Email

    An Airdrie shopper is demanding his a refund from Ashley HomeStore, who he says bought him a faulty and “unsafe” sofa.

    Tyler Bennett purchased the $2,500 unit from the favored furnishings retailer greater than 4 months in the past and mentioned he is had nothing however issues since then.

    “It is a model new sofa — or purported to be,” he mentioned. “Behind the sofa it was breaking up.”

    Photo of couch delivered to Tyler Bennett

    Picture of sofa courtesy of Tyler Bennett.

    Courtesy: Tyler Bennett

    Bennett contacted Ashley Furnishings/HomeStore, who despatched a technician out to repair the issues. It additionally took the sofa again to the shop – twice.

    Story continues beneath commercial

    Bennett mentioned nothing was working.

    “Each time it got here again to us, there was one other situation on the sofa.”

    The one remaining downside he’s significantly involved about – the dearth of help on the again.

    “The again piece, it bends or flexes,” he identified. “However that half must be robust.”

    Learn extra:

    Householders blast Sunwave Photo voltaic for not putting in panels months after fee

    World Information reached out to Ashley HomeStore however didn’t obtain a response to Bennett’s complaints from the shop itself or firm headquarters.

    Nonetheless, Bennett did share some screenshots of reside chats he had with a member of the corporate’s customer support workforce.

    The rep informed him in regards to the shaky again “Nobody ought to put weight on the rear portion of the merchandise.”

    When Bennett questioned the noise the bench was nonetheless making, he was informed; “The document is hooked up and there’s noise, however noise alone isn’t justifiable. A variety of technicians have reviewed it and your merchandise is inside producer requirements.”

    “They stunning a lot simply washed their fingers and it is not their downside,” he mentioned.

    Story continues beneath commercial

    Learn extra:

    Alberta couple sues fee system Sq. after shedding $3,300 in gross sales

    Tips on how to keep away from issues

    The Higher Enterprise Bureau informed World Information that — generally — patrons ought to concentrate on what they’re stepping into from the beginning.

    “It actually comes again to what the customer/vendor settlement is on the time of buy,” BBB’s Mary O’Sullivan-Andersen mentioned.

    “If you order a product, you need to ask what the delivery time appears to be like like for you to have the ability to obtain the product. What the guarantee is like and what the restore situations are as a part of the contract.”

    However O’Sullivan-Andersen mentioned retailers/distributors even have a duty.

    “For a enterprise, if you happen to’re promoting in any purchaser/vendor kind of relationship, you need to ensure you follow upfront communication and transparency each in your promoting and in your online business practices,” she added.

    “Be upfront about what these merchandise, companies and warranties seem like.”

    The BBB mentioned that currently issues have additionally arisen from provide chain points, so it might not be anybody’s fault. But when a shopper feels it is the retailer’s fault, they’ll contact the BBB to intervene.

    Story continues beneath commercial

    Bennett mentioned he simply needs Ashley to repair it and provides him his a refund.

    “I’m in search of a full refund from Ashley Furnishings,” he mentioned. “It is not like everyone has $2,500 of their checking account, .”

    © 2022 World Information, a division of Corus Leisure Inc.



    Source link

    Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
    yyctimes
    • Website

    Related Posts

    $3.6M in meth seized from commercial vehicle at Coutts border crossing: RCMP

    March 23, 2023

    Alberta teen’s fatality inquiry to find solutions to protect children at risk: judge

    March 23, 2023

    Stanford study finds largest recorded Alberta earthquake likely caused by oilsands wastewater

    March 23, 2023

    Stanford study finds largest recorded Alberta earthquake likely caused by oilsands wastewater

    March 23, 2023

    Spruce Grove fundraising hockey game honours fallen Edmonton police officers

    March 23, 2023

    Privacy commissioner investigating Alberta Energy Regulator over Kearl oilsands site leak

    March 23, 2023

    Leave A Reply Cancel Reply

    Don't Miss
    yyctimes

    $3.6M in meth seized from commercial vehicle at Coutts border crossing: RCMP

    By yyctimesMarch 23, 2023

    Cut back the font measurement of the article Improve article font A Calgary man charged…

    Alberta teen’s fatality inquiry to find solutions to protect children at risk: judge

    March 23, 2023

    Stanford study finds largest recorded Alberta earthquake likely caused by oilsands wastewater

    March 23, 2023

    Stanford study finds largest recorded Alberta earthquake likely caused by oilsands wastewater

    March 23, 2023
    Our Picks

    $3.6M in meth seized from commercial vehicle at Coutts border crossing: RCMP

    March 23, 2023

    Alberta teen’s fatality inquiry to find solutions to protect children at risk: judge

    March 23, 2023

    Stanford study finds largest recorded Alberta earthquake likely caused by oilsands wastewater

    March 23, 2023

    Stanford study finds largest recorded Alberta earthquake likely caused by oilsands wastewater

    March 23, 2023

    Subscribe to Updates

    Get the latest creative news from SmartMag about art & design.

    Our Picks

    $3.6M in meth seized from commercial vehicle at Coutts border crossing: RCMP

    March 23, 2023

    Alberta teen’s fatality inquiry to find solutions to protect children at risk: judge

    March 23, 2023

    Stanford study finds largest recorded Alberta earthquake likely caused by oilsands wastewater

    March 23, 2023
    New Comments

      Type above and press Enter to search. Press Esc to cancel.