An American traveler joins the rising refrain of Canadians complaining in regards to the quantity of misplaced baggage by airways, particularly after occurring a visit world wide.
Garrett Wright flew from Raleigh, NC, to Calgary on February 6 to go to his girlfriend, who lives right here. He stated he flew United Airways after which Air Canada, which has a codeshare settlement.
He anticipated to search out his suitcase when he arrived at Calgary Worldwide Airport, but it surely was nowhere to be discovered. He then went to Air Canada to search out out the place it was.
“They’d ship my bag the following day. That is what they advised me,” he stated.
Wright stated he was given a reference quantity, a cellphone quantity and an internet site to trace his bag. When he did, he stated it was fairly a shock.
“It had Milan, after which it additionally had Frankfurt rather than my suitcase,” he added incredulously. “That is once I began calling them and it was one in all many calls to them.”
World Information requested if he had any concept how the bag ended up in Italy and Germany when it clearly wasn’t the vacation spot, however he stated he did not know.
“No concept. Simply my bag,” he stated. “Not me, sadly.”
American customer lastly receives misplaced bag.
Tomasiya DaSilva
World Information contacted Air Canada, which confirmed Wright’s bag was certainly headed to Europe.
“It seems that the bag was despatched to Europe by United (Airways) in error,” an airline consultant stated.
“The bag tag then got here off when it was despatched again to Canada. The bag was then discovered, dealt with and processed by hand.”
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Wright lastly acquired the bag 12 days after he arrived. He advised World Information it was significantly difficult, as he hadn’t packed for “Alberta climate”.
“I am from Los Angeles,” he identified. “I come from a a lot hotter local weather than this, so I packed accordingly. I packed a toque, some board shorts, some sneakers and a few t-shirts.”
Wright stated it pressured him to spend cash on requirements as a substitute of “enjoyable” issues throughout his journey. So as to add “harm to insult”, he stated that when the bag lastly arrived, it was broken and a few of its objects have been lacking and moist.
Air Canada advised World Information it has reimbursed Wright primarily based on the receipts he has submitted to this point. It added that it’s going to finalize compensation as soon as it receives the ultimate documentation.
“I’ve by no means felt a can kicked down the highway like I’ve handled them,” he stated of the airline. “Actually, I simply need them to repair it.”
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Many Canadian airways have not too long ago been requested to “repair” this.
World Information not too long ago reported on WestJet passenger Michelle Linklater. The Saskatchewan mom drove to Calgary in late January to search for her luggage that went lacking on a Christmas flight to Mexico.
Linklater stated her luggage nonetheless have not been situated — greater than 70 days later.
She stated WestJet has since given her a $450 credit score towards her subsequent flight, in addition to a room improve. Nevertheless, she added that she nonetheless would not really feel snug flying, so she packed up her daughters – together with one with particular wants – and drove to Disneyland for a trip.
“It is so price it to take the 48-hour drive,” she advised World Information. “It should not be like this, however I am not satisfied that WestJet has solved the issues.”
Michelle Linklater with daughters in Disneyland.
Courtesy: Michelle Linklater
Wright stated he had no alternative however to return dwelling to the US, he simply wished the journey hadn’t turned out like this.
No less than he stated he wished he was the bag.
“After I noticed it on their tracker report, I used to be like, ‘Why could not they’ve achieved that to me?'” he stated. “‘Simply decide me up and maintain the bag.’
© 2023 World Information, a division of Corus Leisure Inc.
