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An lively outage of some Telus mobility companies in Alberta is affecting 911 emergency calls.
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Based on Telus’ web site, a failure of wi-fi calls in Alberta and Saskatchewan started round 12:53 p.m. Monday. The outage affected cell companies, 911 calls and their contact heart techniques.
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Telus cites the rationale for the outage as a {hardware} drawback and says service technicians are concerned and an investigation is underway.
“We apologize, Telus Companies is at the moment experiencing a disruption, together with an influence to cell units, which can have an effect on your skill to succeed in emergency companies (911),” Telus says on their web site.
The Metropolis of Calgary alerted folks on-line in regards to the outage.
“In case your mobile service is Telus or a Telus-owned mobile supplier (eg, Koodo Cellular), entry to 911 could also be affected at the moment attributable to an outage affecting some Telus mobility companies,” the town says.
Metropolis officers encourage folks to make use of a landline cellphone, a mobile phone with one other service or go to their neighbor’s place to name 911.
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“We’re working with Telus to find out when the outage will probably be resolved,” the town says.
Telus listed particular outages in Drugs Hat, Czar and Brocket in Alberta as additionally inflicting landline disruptions.
sbabych@postmedia.com
